{"id":9861,"date":"2025-05-08T16:18:08","date_gmt":"2025-05-08T21:18:08","guid":{"rendered":"https:\/\/blog.clickpanda.com\/?p=9861"},"modified":"2025-05-08T16:18:08","modified_gmt":"2025-05-08T21:18:08","slug":"ventajas-marketing-sms-clientes","status":"publish","type":"post","link":"https:\/\/blog.clickpanda.com\/en\/marketing\/advantages-marketing-sms-customers\/","title":{"rendered":"Advantages of SMS marketing to attract potential customers"},"content":{"rendered":"<p>Introduction<\/p>\n<p data-start=\"848\" data-end=\"1171\">Has it ever happened to you that you receive a message with a promotion and wham, you decide to buy? You are not alone. Nowadays, when everything is urgent and time is scarce, capturing the customer's attention is a challenge. But there is a direct, economical and super effective tool that many companies still do not take advantage of: <strong data-start=\"1146\" data-end=\"1170\">SMS marketing<\/strong>.<\/p>\n<p data-start=\"1173\" data-end=\"1569\">Unlike emails that may end up in spam or posts that get lost in social networks, the <strong data-start=\"1279\" data-end=\"1327\">text messages go straight to your pocket<\/strong> of your customer. And they don't just arrive: they are read.\u00a0<\/p>\n<p data-start=\"992\" data-end=\"1424\">If you're looking for a way to reach your customers directly, SMS marketing is the solution. With short, direct messages, you can offer promotions, reminders or product updates, all in the palm of your customers' hands. In this article, we'll explore the advantages of SMS marketing and how ClickPanda can help you implement it effectively to attract new customers and increase your sales.<\/p>\n<h4>\n\t\t\t\tTable of Contents \t\t\t<\/h4>\n<h2>Why is SMS marketing so effective?<\/h2>\n<h3 data-start=\"1627\" data-end=\"1655\">High opening rate<\/h3>\n<blockquote data-start=\"1657\" data-end=\"1990\">\n<p data-start=\"1659\" data-end=\"1990\"><strong data-start=\"1659\" data-end=\"1670\">Example<\/strong>Imagine you have a clothing store and you launch a 2\u00d71 for today only. If you publish it on networks, maybe your customer will see it. But if you send a message like:<br data-start=\"1825\" data-end=\"1828\" \/>\"Today 2\u00d71 only for you in our store! Show this SMS and claim your offer \"<br data-start=\"1915\" data-end=\"1918\" \/>You will most likely see it <em data-start=\"1950\" data-end=\"1973\">in less than 3 minutes<\/em>. So straightforward.<\/p>\n<\/blockquote>\n<h3 data-start=\"1992\" data-end=\"2019\">Immediacy and urgency<\/h3>\n<blockquote data-start=\"2021\" data-end=\"2249\">\n<p data-start=\"2023\" data-end=\"2249\">Do you have a restaurant and want to attract more diners tonight?<br data-start=\"2089\" data-end=\"2092\" \/>\"Late night promo! 20% off orders after 6:00 p.m. Today only. Reply with YES to reserve.\"<br data-start=\"2209\" data-end=\"2212\" \/>Boom, it's immediate, it generates action.<\/p>\n<\/blockquote>\n<h3 data-start=\"2251\" data-end=\"2281\">Universal accessibility<\/h3>\n<blockquote data-start=\"2283\" data-end=\"2504\">\n<p data-start=\"2285\" data-end=\"2504\">You don't need your customer to have mobile data or download apps. Any cell phone with a signal receives an SMS.<br data-start=\"2395\" data-end=\"2398\" \/>From a young person with a smartphone to an older person with a basic phone, <strong data-start=\"2475\" data-end=\"2503\">everyone can receive them<\/strong>.<\/p>\n<\/blockquote>\n<h2>Advantages of SMS marketing to attract customers<\/h2>\n<h3 data-start=\"1838\" data-end=\"1861\">Direct interaction<\/h3>\n<p data-start=\"1862\" data-end=\"2032\">The SMS arrives directly to your customer's phone. It does not get lost in algorithms or spam boxes. This proximity generates trust and encourages a quick response.<\/p>\n<h3 data-start=\"2034\" data-end=\"2058\">Accurate segmentation<\/h3>\n<p data-start=\"2059\" data-end=\"2223\">You can send personalized messages based on location, purchase history or interests. This increases the effectiveness of the message and improves the customer experience.<\/p>\n<h3 data-start=\"2225\" data-end=\"2253\">Low cost, high impact<\/h3>\n<p data-start=\"2254\" data-end=\"2379\">With low budgets you can reach thousands of people. Unlike other channels, here you pay only for direct impact.<\/p>\n<h3 data-start=\"2381\" data-end=\"2403\">Clear communication<\/h3>\n<p data-start=\"2404\" data-end=\"2514\">SMS messages are short by nature. This forces you to get straight to the point, without any detours or distractions.<\/p>\n<h2>How to implement SMS campaigns with ClickPanda<\/h2>\n<h3 data-start=\"2570\" data-end=\"2599\">Intuitive platform<\/h3>\n<p data-start=\"2600\" data-end=\"2757\">ClickPanda offers an easy-to-use interface for you to configure, edit and schedule your SMS campaigns in minutes, with no technical knowledge required.<\/p>\n<h3 data-start=\"2759\" data-end=\"2782\">2. Automation<\/h3>\n<p data-start=\"2783\" data-end=\"2926\">Schedule your messages for key dates: Black Friday, launches, reminders... You define the calendar and the system takes care of the rest.<\/p>\n<h3 data-start=\"2928\" data-end=\"2961\">3. Intelligent segmentation<\/h3>\n<p data-start=\"2962\" data-end=\"3096\">Import your database or connect your CRM and segment by location, age, interests or purchase history for more effective campaigns.<\/p>\n<h3 data-start=\"3098\" data-end=\"3130\">4. Real-time metrics<\/h3>\n<p data-start=\"3131\" data-end=\"3265\">Monitor the performance of your campaigns: delivery rate, open rate, clicks, responses. Adjust in real time and improve your results.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/clickpanda.com\/sms?utm_source=blog&#038;utm_medium=banner&#038;utm_campaign=sms&#038;utm_term=superior&#038;utm_content=banner1\" target=\"_blank\"><br \/>\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"810\" height=\"170\" src=\"https:\/\/blog.clickpanda.com\/wp-content\/uploads\/2025\/01\/CTA-BLOG-SMS.gif\" alt=\"CTA BLOG SMS\" \/>\t\t\t\t\t\t\t\t<\/a><\/p>\n<h2>Examples of easy-to-implement SMS campaigns<\/h2>\n<table data-start=\"4421\" data-end=\"5014\">\n<thead data-start=\"4421\" data-end=\"4465\">\n<tr data-start=\"4421\" data-end=\"4465\">\n<th data-start=\"4421\" data-end=\"4439\" data-col-size=\"sm\">Type of business<\/th>\n<th data-start=\"4439\" data-end=\"4465\" data-col-size=\"md\">Example of SMS message<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"4515\" data-end=\"5014\">\n<tr data-start=\"4515\" data-end=\"4622\">\n<td data-start=\"4515\" data-end=\"4534\" data-col-size=\"sm\">Clothing store<\/td>\n<td data-col-size=\"md\" data-start=\"4534\" data-end=\"4622\">\"\ud83d\udc5a Today only: 25% in new collection - stop by the store before 6:00 p.m.!\"<\/td>\n<\/tr>\n<tr data-start=\"4623\" data-end=\"4712\">\n<td data-start=\"4623\" data-end=\"4642\" data-col-size=\"sm\">Aesthetics<\/td>\n<td data-start=\"4642\" data-end=\"4712\" data-col-size=\"md\">\"\ud83d\udc85 Your manicure appointment is tomorrow at 10:00 a.m. Do you confirm it?\"<\/td>\n<\/tr>\n<tr data-start=\"4713\" data-end=\"4808\">\n<td data-start=\"4713\" data-end=\"4732\" data-col-size=\"sm\">Restaurant<\/td>\n<td data-col-size=\"md\" data-start=\"4732\" data-end=\"4808\">\"\ud83c\udf5d New lunch menu! Answer YES and get a free dessert today.\"<\/td>\n<\/tr>\n<tr data-start=\"4809\" data-end=\"4913\">\n<td data-start=\"4809\" data-end=\"4830\" data-col-size=\"sm\">Language School<\/td>\n<td data-start=\"4830\" data-end=\"4913\" data-col-size=\"md\">\"\ud83d\udcd8 We invite you to our free English demo class this Saturday - are you coming?\"<\/td>\n<\/tr>\n<tr data-start=\"4914\" data-end=\"5014\">\n<td data-start=\"4914\" data-end=\"4933\" data-col-size=\"sm\">Ecommerce<\/td>\n<td data-start=\"4933\" data-end=\"5014\" data-col-size=\"md\">\"\ud83d\udecd\ufe0f Your cart is still waiting for you! Finalize your purchase today and get free shipping.\"<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li data-start=\"3545\" data-end=\"3650\">\n<p data-start=\"3547\" data-end=\"3650\"><strong data-start=\"3547\" data-end=\"3570\">Exclusive offers:<\/strong> \"20% off today only! Reply with the word DISCOUNT to get it.\"<\/p>\n<\/li>\n<li data-start=\"3651\" data-end=\"3749\">\n<p data-start=\"3653\" data-end=\"3749\"><strong data-start=\"3653\" data-end=\"3682\">Event reminders:<\/strong> \"We look forward to seeing you tomorrow at 5:00 p.m. at our exclusive event.\"<\/p>\n<\/li>\n<li data-start=\"3750\" data-end=\"3847\">\n<p data-start=\"3752\" data-end=\"3847\"><strong data-start=\"3752\" data-end=\"3778\">Customer welcome:<\/strong> \"Thank you for registering - we're happy to have you with us!\"<\/p>\n<\/li>\n<li data-start=\"3848\" data-end=\"3942\">\n<p data-start=\"3850\" data-end=\"3942\"><strong data-start=\"3850\" data-end=\"3872\">Quick surveys:<\/strong> \"How would you rate your experience? Answer 1 (excellent) to 5 (bad).\"<\/p>\n<\/li>\n<\/ul>\n<h2>Common mistakes in SMS campaigns (and how to avoid them)<\/h2>\n<ul>\n<li data-start=\"4007\" data-end=\"4127\">\n<p data-start=\"4009\" data-end=\"4127\"><strong data-start=\"4009\" data-end=\"4035\">No authorization:<\/strong> Always ask for consent to send messages. This way you avoid penalties and build trust.<\/p>\n<\/li>\n<li data-start=\"4128\" data-end=\"4228\">\n<p data-start=\"4130\" data-end=\"4228\"><strong data-start=\"4130\" data-end=\"4158\">Abuse of frequency:<\/strong> Too many messages can cause annoyance or casualties. Be strategic.<\/p>\n<\/li>\n<li data-start=\"4229\" data-end=\"4351\">\n<p data-start=\"4231\" data-end=\"4351\"><strong data-start=\"4231\" data-end=\"4260\">Lack of customization:<\/strong> \"Hello customer\" is not enough. Use their name, history or location to better connect.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4388\" data-end=\"4586\">Ready to start your SMS marketing campaign and capture more leads?<br data-start=\"4475\" data-end=\"4478\" \/><strong data-start=\"4478\" data-end=\"4586\">ClickPanda offers you powerful tools to implement an effective and affordable SMS strategy.<\/strong><\/p>\n<p data-start=\"4588\" data-end=\"4689\"><a href=\"https:\/\/clickpanda.com\/sms?utm_source=blog&amp;utm_medium=banner&amp;utm_campaign=sms&amp;utm_term=superior&amp;utm_content=banner1\" target=\"_blank\" rel=\"noopener\">\ud83d\udc49 <strong data-start=\"4591\" data-end=\"4686\">Start your SMS campaign with ClickPanda<\/strong> \ud83d\udc48<\/a><\/p>\n<h2>Success stories: big brands using SMS to engage customers<\/h2>\n<p data-start=\"357\" data-end=\"528\">If you still doubt the power of SMS marketing, see how <strong data-start=\"413\" data-end=\"434\">global companies<\/strong> use it on a daily basis to increase sales, build customer loyalty and generate brand recall.<\/p>\n<h3 data-start=\"530\" data-end=\"600\">\u2708\ufe0f <strong data-start=\"537\" data-end=\"555\">Delta Airlines<\/strong> - Reminders and immediate updates<\/h3>\n<blockquote data-start=\"602\" data-end=\"873\">\n<p data-start=\"604\" data-end=\"873\">Delta uses SMS to send <strong data-start=\"630\" data-end=\"703\">flight reminders, gate changes and promotions<\/strong> exclusive. This allows them to maintain clear, direct and timely communication with their passengers, improving the customer experience and reducing support calls.<\/p>\n<\/blockquote>\n<p data-start=\"875\" data-end=\"1032\"><strong data-start=\"875\" data-end=\"906\">What if you did the same?<\/strong> Whether you have appointments, workshops, bookings or shipments, a text message can save time and improve customer satisfaction.<\/p>\n<hr data-start=\"1034\" data-end=\"1037\" \/>\n<h3 data-start=\"1039\" data-end=\"1097\">\ud83d\udc57 <strong data-start=\"1046\" data-end=\"1054\">Zara<\/strong> - Flash promotions and store openings<\/h3>\n<blockquote data-start=\"1099\" data-end=\"1335\">\n<p data-start=\"1101\" data-end=\"1335\">The Zara fashion chain has used SMS to <strong data-start=\"1146\" data-end=\"1232\">notify your customers about flash sales, limited sales and store openings<\/strong>. Thanks to the immediacy of the channel, they can generate traffic to their physical stores in a matter of hours.<\/p>\n<\/blockquote>\n<p data-start=\"1337\" data-end=\"1528\"><strong data-start=\"1337\" data-end=\"1380\">Can you imagine applying this to your business?<\/strong> An SMS like:<br data-start=\"1393\" data-end=\"1396\" \/>\"This weekend 15% off only at our Chapinero store!\"<br data-start=\"1471\" data-end=\"1474\" \/>can fill your store without spending on expensive ads.<\/p>\n<hr data-start=\"1530\" data-end=\"1533\" \/>\n<h3 data-start=\"1535\" data-end=\"1581\">\ud83c\udf54 <strong data-start=\"1542\" data-end=\"1556\">McDonald's<\/strong> - Coupons and loyalty<\/h3>\n<blockquote data-start=\"1583\" data-end=\"1869\">\n<p data-start=\"1585\" data-end=\"1869\">McDonald's has launched SMS coupon campaigns where the customer receives offers such as:<br data-start=\"1672\" data-end=\"1675\" \/>\"Show this code and receive a free McCombo for the purchase of another.\"<br data-start=\"1748\" data-end=\"1751\" \/>These campaigns have conversion rates higher than 20%, much higher than the average in social media or email.<\/p>\n<\/blockquote>\n<p data-start=\"1871\" data-end=\"2010\"><strong data-start=\"1871\" data-end=\"1881\">How about you?<\/strong> You could use the same model:<br data-start=\"1911\" data-end=\"1914\" \/>\"Shop today and receive a discount coupon for your next visit. Just by displaying this message.\"<\/p>\n<hr data-start=\"2012\" data-end=\"2015\" \/>\n<h3 data-start=\"2017\" data-end=\"2077\">\ud83d\udce6 <strong data-start=\"2024\" data-end=\"2034\">Amazon<\/strong> - Order tracking and updates<\/h3>\n<blockquote data-start=\"2079\" data-end=\"2294\">\n<p data-start=\"2081\" data-end=\"2294\">Amazon uses SMS to keep the customer informed at every step:<br data-start=\"2148\" data-end=\"2151\" \/>\"Your order has been shipped,\" \"Arrives today before 6 p.m.\"<br data-start=\"2216\" data-end=\"2219\" \/>This reduces customer anxiety and strengthens trust in the brand.<\/p>\n<\/blockquote>\n<p data-start=\"2296\" data-end=\"2427\"><strong data-start=\"2296\" data-end=\"2321\">Do you have an eCommerce?<\/strong> A follow-up SMS can make your customer feel accompanied and well cared for throughout the process.<\/p>\n<hr data-start=\"2429\" data-end=\"2432\" \/>\n<h3 data-start=\"2434\" data-end=\"2479\">\ud83d\ude97 <strong data-start=\"2441\" data-end=\"2449\">Uber<\/strong> - Real-time communication<\/h3>\n<blockquote data-start=\"2481\" data-end=\"2660\">\n<p data-start=\"2483\" data-end=\"2660\">Uber sends messages when there are active promotions, fare changes or special events. This allows the user to be kept informed without depending on having the app open.<\/p>\n<\/blockquote>\n<p data-start=\"2662\" data-end=\"2790\"><strong data-start=\"2662\" data-end=\"2699\">Your business can do it too:<\/strong><br data-start=\"2699\" data-end=\"2702\" \/>\"Today free shipping on all orders from 5 p.m. to midnight - take advantage!\"<\/p>\n<h2>What do these cases have in common?<\/h2>\n<p>\u00a0<\/p>\n<ul data-start=\"2835\" data-end=\"2999\">\n<li data-start=\"2835\" data-end=\"2859\">\n<p data-start=\"2837\" data-end=\"2859\"><strong data-start=\"2837\" data-end=\"2859\">Fast delivery<\/strong><\/p>\n<\/li>\n<li data-start=\"2860\" data-end=\"2885\">\n<p data-start=\"2862\" data-end=\"2885\"><strong data-start=\"2862\" data-end=\"2885\">Direct interaction<\/strong><\/p>\n<\/li>\n<li data-start=\"2886\" data-end=\"2926\">\n<p data-start=\"2888\" data-end=\"2926\"><strong data-start=\"2888\" data-end=\"2926\">Proven increase in conversions<\/strong><\/p>\n<\/li>\n<li data-start=\"2927\" data-end=\"2970\">\n<p data-start=\"2929\" data-end=\"2970\"><strong data-start=\"2929\" data-end=\"2970\">Low cost compared to other media<\/strong><\/p>\n<\/li>\n<li data-start=\"2971\" data-end=\"2999\">\n<p data-start=\"2973\" data-end=\"2999\"><strong data-start=\"2973\" data-end=\"2999\">High response rate<\/strong><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3001\" data-end=\"3004\" \/>\n<p data-start=\"3006\" data-end=\"3248\">Seeing how leading global brands <strong data-start=\"3049\" data-end=\"3087\">rely on SMS as a key channel<\/strong>It's clear that you too can achieve great results. And the best thing is that <strong data-start=\"3168\" data-end=\"3248\">with ClickPanda you can do it in a simple, professional and customized way.<\/strong><\/p>\n<h2>Conclusion<\/h2>\n<p data-start=\"5808\" data-end=\"5959\">SMS marketing is a tool <strong data-start=\"5848\" data-end=\"5878\">powerful, simple and approachable<\/strong>. If you are looking for fast, economical and measurable results, <strong data-start=\"5933\" data-end=\"5958\">this channel is for you<\/strong>.<\/p>\n<p data-start=\"5961\" data-end=\"6134\">With ClickPanda, you don't need to be a marketing expert to have effective campaigns. You just need an idea, a list of customers and the desire to grow your business.<\/p>\n<p data-start=\"6136\" data-end=\"6262\"><strong data-start=\"6136\" data-end=\"6262\">It's time to connect with your customers like never before.<br data-start=\"6195\" data-end=\"6198\" \/>Start today. Make it easy. Do it with SMS. Do it with ClickPanda.<\/strong><\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/clickpanda.com\/sms?utm_source=blog&#038;utm_medium=banner&#038;utm_campaign=sms&#038;utm_term=superior&#038;utm_content=banner1\" target=\"_blank\"><br \/>\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"810\" height=\"170\" src=\"https:\/\/blog.clickpanda.com\/wp-content\/uploads\/2025\/01\/CTA-BLOG-SMS.gif\" alt=\"CTA BLOG SMS\" \/>\t\t\t\t\t\t\t\t<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Introduction Have you ever received a message with a promotion and, wham, you decide to buy? You are not alone. Nowadays, when everything is urgent and time is scarce, capturing the customer's attention is a challenge. But there is a direct, inexpensive and super effective tool that many companies still do not take advantage of: the [...]<\/p>","protected":false},"author":2,"featured_media":9865,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44],"tags":[40,83],"class_list":["post-9861","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","tag-email-marketing","tag-sms"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ventajas del marketing por SMS para captar clientes potenciales - ClickPanda Blog<\/title>\n<meta name=\"description\" content=\"El marketing por SMS es una de las estrategias m\u00e1s efectivas para captar clientes. Aprende c\u00f3mo implementarlo con ClickPanda.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.clickpanda.com\/en\/marketing\/advantages-marketing-sms-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ventajas del marketing por SMS para captar clientes potenciales - ClickPanda Blog\" \/>\n<meta property=\"og:description\" content=\"El marketing por SMS es una de las estrategias m\u00e1s efectivas para captar clientes. 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